| Q
: |
What
are the system requirements for Qurb
2.0? |
| A
: |
Qurb
2.0 supports these Operating Systems
and Outlook versions:
- Windows 98, Windows ME, Windows
2000, Windows XP
- Outlook 2000, Outlook 2002/XP,
Outlook 2003
- Outlook Express 5.5, Outlook Express
6.0
|
| Q
: |
Does Qurb support
Qualcomm Eudora, Eudora Pro, or Eudora
Light? |
| A : |
No. |
| Q : |
Can I use Qurb
with my Yahoo!Mail account? |
| A : |
Qurb can be used
with Yahoo!Mail when it is accessed
through a POP3 account. Yahoo offers
POP3 access with its Yahoo!Mail Plus
premium service. After you have signed
up for Yahoo!Mail Plus, simply set up
POP3 access from Microsoft Outlook by
following these instructions. |
| |
|
| Q
: |
Can I use Qurb
with my AOL mail? |
| A
: |
Qurb can be used
with AOL mail if you install additional
software (e.g. eMail2Pop) that can access
AOL mail and make it available to Microsoft
Outlook. For more information about
eMail2Pop and instructions for accessing
AOL mail from Microsoft Outlook, please
visit www.email2pop.com. |
| |
|
| Q
: |
Can I use Qurb
with my Hotmail account? |
| A
: |
Although Hotmail
is accessible from within Microsoft
Outlook Express and Outlook 2002/XP,
Qurb does not screen Hotmail messages
at this time. There are plans to add
Hotmail support and if you would like
to be notified when this feature is
available, please sign up at the Qurb
News Notification Page. |
| |
|
| Q
: |
I
use Microsoft Outlook, but when I
try to install Qurb, it says I don't
have Outlook installed. What's going
on? |
| A
: |
Qurb
requires a properly installed copy
of Microsoft Outlook 2000, 2002, or
XP. Qurb Support has encountered users
who run Outlook from network shares,
but have not installed Outlook on
their local computers. Other users
have copied Outlook to their computers
by file-copy operations, rather than
by running the Microsoft Outlook or
Office installer. Qurb does not support
these configurations. Please confirm
that Outlook is installed on your
computer by confirming that all the
following are true:
- In your Add/Remove Programs Control
Panel, either Microsoft Office or
Microsoft Outlook is listed.
- You are able to start Microsoft
Outlook by visiting the Programs
submenu of your Start menu.
- (Only if you are comfortable using
RegEdit) The following registry
key exists: HKEY_LOCAL_MACHINE \SOFTWARE
\Microsoft \Windows \CurrentVersion
\App Paths \OUTLOOK.EXE
|
| Q : |
Can I use Qurb
with my MSN account? |
| A : |
Although MSN mail
is accessible from within Microsoft
Outlook Express and Outlook 2002/XP,
Qurb does not screen MSN messages at
this time. Qurb does not work with the
MSN 8 mail client either. |
| |
|
| ]Q :
|
Does Qurb work
with Citrix / Terminal Server? |
| A : |
Qurb does not support
running in a Citrix environment at this
time. |
| |
|
| Q : |
When will the
Macintosh version of Qurb be available? |
| A : |
No plans have been
announced to support Macintosh yet. |
| |
|
| Q : |
Does Qurb support
Netscape Mail? |
| A : |
No. |
| |
|
| Q : |
Can I use Qurb
with my IMAP account? |
| A : |
Although Outlook
Express and Outlook 2002/XP can be configured
to read IMAP mailboxes, Qurb doesn't
yet support this mailbox type. We are
planning on adding IMAP support and
if you would like to be notified when
this feature is available, please sign
up at the Qurb
News Notification Page. |
| |
|
| Q : |
Does Qurb work
with IncrediMail? |
| A : |
There are two
versions of IncrediMail. One is a
standalone version and the other is
an add-on for Microsoft Outlook (not
Outlook Express).
Qurb does not work with the standalone
version of IncrediMail.
We are currently testing Qurb with
the Microsoft Outlook add-on version
of IncrediMail, and so far Qurb appears
to work with this version. However,
this is subject to change at any time.
|
| |
|
| Q : |
Can I use Qurb
with my CompuServe email? |
| A : |
No. CompuServe email
accounts are IMAP-based. As stated in
this FAQ, Qurb does not work with IMAP
mail servers at this time. |
| |
|
| Q : |
I use Plaxo (or
another program such as HotBar) which
adds a toolbar to Outlook Express. Can
I still use Qurb? |
| A : |
No. Using Qurb with
any other programs which add a toolbar
to Outlook Express is not supported
and will cause Qurb to underperform
or fail completely. If you wish to use
Qurb, you must uninstall any such software. |
